Government profiting from its incompetence

For decades, the government has been ripping off the public by attaching expensive – and sometimes, premium – lines to their public “services”.

A pity the media is only picking up on it now.

If government departments profit from calls from the public, then isn’t it in their interests to make life difficult for the public?  What incentive is there to reduce the number of ‘phone enquiries?  Is there not moral hazard here, or a very serious conflict of interest?

You can keep the cost down by using saynoto0870.com – which finds alternative numbers for premium numbers, 0844 and 0845 numbers.  (Behind every premium number is a non-premium number).

Update:  “Please Press 1″ – to find shortcuts through call menu options.  Hat tip: Microdave

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3 thoughts on “Government profiting from its incompetence

  1. “If government departments profit from calls from the public, then isn’t it in their interests to make life difficult for the public?”

    Such as using very complex menu systems to make you spend even more time on the (premium rate?) call. Which is why this new site could make an excellent compliment to Saynoto0870:

    “Please Press 1”

  2. I’m having a really bad month with government departments. I’m have to pay back overpaid working tax credit, which wouldn’t be too bad but for the fact that I paid it back last year as it relates to the year before, however they made an error in calculating their error. haha thanks that’s another thousand pounds I have to find. Got a bill for several hundred from the financial conduct authority, as it took them 18 months to inform me that I had been accepted on the register for a knew company idea I had, regrettably by website had run out and I didn’t renew it, as I had given up all hope of starting this business and closed it down and finally a bill for one hundred pounds for late filing of my sdlt form which was for nil pounds and late due to them having no forms to send out for 3 weeks. Thanks very much!

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