For decades, the government has been ripping off the public by attaching expensive – and sometimes, premium – lines to their public “services”.
A pity the media is only picking up on it now.
If government departments profit from calls from the public, then isn’t it in their interests to make life difficult for the public? What incentive is there to reduce the number of ‘phone enquiries? Is there not moral hazard here, or a very serious conflict of interest?
You can keep the cost down by using saynoto0870.com – which finds alternative numbers for premium numbers, 0844 and 0845 numbers. (Behind every premium number is a non-premium number).
Update: “Please Press 1″ – to find shortcuts through call menu options. Hat tip: Microdave